Contact Us

Looking to get in touch? Before you use the contact form to contact our team, please have a quick look through the most frequently asked questions below.

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  • What is a Monitor?

    A monitor is an automation that regularly checks the website URL, server address or port you want to have monitored. Monitors are associated with specific intervals, e.g. 5 minutes on the Free Plan or 1 minute on paid plans.

  • Can I upgrade, downgrade and cancel anytime?

    Yes, your subscription plan can be upgraded, downgraded or canceled at any time. Upgrades are effective immediately and downgrades come into effect at the end of the current billing period.

  • Do I need a credit card?

    To get started using the Free Plan, no credit card is required. Should you decide to switch to a more powerful subscription plan, you can add your billing details easily using your account dashboard.

  • Can I invite my team?

    Yes, depending on your subscription plan you are free to invite up to 25 team members to your account. Should you need more, just let us know and we will provide you with a custom solution.

  • Which payment methods are supported?

    Payments can be made via credit card (Visa, MasterCard, Discover, Diner's Club, American Express) or PayPal. Enterprise customers may request annual invoicing.

  • Who's there when I need help?

    If you ever have any questions, need technical support or help getting started with Checkable, just send us a message using the contact form below and our support team will be with you shortly.

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Vienna Office (HQ) Elisabethstrasse 15/5
1010 Vienna
Austria
London Office 16 Great Chapel Street
Soho, London W1F 8FL
United Kingdom